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Guide

How to track deals from the people you meet

By 2 min read

Not every person you meet is a deal, but some are, and the moment you know is usually the conversation itself. Shmor can spot when a capture sounds like an opportunity and offer to create the deal there and then, tagged with the service it is about.

Deal suggestions and one-tap deal creation are on Pro, and on the free trial.

Step 1: describe your business

In Settings, About your business is a short description of what you do (up to 500 characters). Shmor uses it to judge which conversations are opportunities. For example:

Fractional CTO and technical due diligence for start-ups and investors.

You can also fill it in during set-up, in the optional About your business step.

Step 2: list the services you sell

On the Integrations page, under Deal settings, choose where Shmor's services come from:

  • Use a deal field from your CRM (Attio or HubSpot), so the services match the options you already use;
  • Type my own list: services, one per line, up to 30. These go into the deal name only;
  • No deal suggestions, to switch the feature off.

Then pick the Stage for new deals, or leave it on your CRM's default.

Shmor only offers a deal when it judges the capture to be an opportunity and you have services set up.

Step 3: capture as usual, then tap

Send the person as you normally would, saying what they need:

Met Alex at the investor breakfast. Their fund needs tech DD on two deals before Christmas. Follow up Monday.

Shmor's reply includes Possible deal, with the services it matched, and two buttons: Create deal and Not a deal. Tap Create deal and the deal is created, linked to the person and company. By email, reply "create a deal" or "not a deal".

Where the deal lands

CRMDeal
HubSpotIn the pipeline and stage from Deal settings, or the first stage of your first pipeline, associated with the contact and company1
AttioIn the Deals object, with the person, company, owner, stage and services
ShmorCRMOn the Deals board, linked to the person and company; drag it between stages as it moves

Fill your own fields too

Pro also has custom field mapping: up to 10 of your own person fields in Attio or HubSpot that Shmor fills from what you send. For each one, you describe in a sentence what Shmor should put there. That way the fields your pipeline already relies on are filled at capture time.

On Solo

On Solo, captures still create the person, company, note and follow-up task, without deal suggestions. In ShmorCRM, you can still add deals by hand.

Sources

  1. HubSpot Knowledge Base, Pipelines. ↩

Common questions

Which plans can create deals from captures?

Pro and the free trial. On Solo, Shmor still saves the person, company, note and follow-up task, and replies that creating deals is not included in the plan.

Does Shmor create deals automatically?

No. It only offers. A deal is created when you tap Create deal on Telegram, or reply "create a deal" by email.

Can I add deals by hand in ShmorCRM?

Yes. On a person's page, Add to this person has a Deal tab, and the Deals tab has a board and a table you can add to.

Which pipeline do deals go into?

In HubSpot, the pipeline and stage you choose in Deal settings, or the first stage of your first pipeline. In Attio, the Deals object's stages. In ShmorCRM, your deal stages from Settings.