Help
Setting up and using Shmor.
Short answers for each part of Shmor, in the order you will meet them. For longer walk-throughs, see the guides.
Getting started
Channels
- Link Telegram to ShmorMake a one-time link code on the Channels page, press Start in the bot, and Shmor knows your messages are yours. Links expire after 15 minutes.
- Forward emails to ShmorForward from your account email to in@emails.useshmor.com, confirm any other addresses you use, and what to do if an email is not answered.
- Bot commands, buttons and repliesWhat Shmor's reply card shows, what each button does, how to correct a contact by replying, and the pending and help commands.
CRMs and integrations
- Connect AttioConnect Attio with a workspace access token, the scopes it needs, what Shmor adds to People, and how to disconnect.
- Connect HubSpotConnect HubSpot with a service key or a private app token, the scopes it needs, the Shmor property group it adds, and how to disconnect.
- Add your Apollo key for LinkedIn lookupsAdd your own Apollo API key in Settings so Shmor can look up LinkedIn profile links you send. What it does, what it costs you, and how to remove it.
Account and billing
- Captures, limits and the free trialWhat counts as a capture, which messages are free, what happens when you run out, top-ups, and how ShmorCRM record limits work.
- Export or delete your dataExport ShmorCRM as CSV, delete records, set automatic deletion, disconnect a CRM, unlink channels, and ask for your account to be deleted.
Not answered here? See the FAQ or the guides, or email hello@metamindz.co.uk.